Shipping policy
Shipping Policy
At Enticeby Esha, we aim to deliver your order safely and as quickly as possible.
Order Processing
Orders are normally processed and dispatched within 1–2 business days after order confirmation.
For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Delivery usually takes approximately:
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Major Cities: 2–5 business days
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Other Areas: 3–7 business days
Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances beyond our control.
Shipping Charges
Applicable delivery charges will be displayed during checkout or communicated to the customer before order confirmation.
Any promotional free-shipping offer will be subject to the terms of that specific promotion.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
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Full name
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Mobile number
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City
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Area/locality
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Complete address
Enticeby Esha is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Courier Delivery
Orders are shipped through third-party courier services. Once an order has been handed over to the courier, delivery is subject to the courier company's delivery procedures and timelines.
If the courier attempts delivery and the customer is unavailable, additional delivery attempts or charges may apply according to the courier company's policy.
Delayed or Lost Orders
If your order is significantly delayed or appears to be lost during transit, please contact us with your order number and delivery details. We will coordinate with the courier company to investigate the shipment.
Damaged Packages
If your package appears damaged at the time of delivery, please contact us as soon as possible and provide clear photos/videos of the package and product.
For damaged or incorrect products, please also refer to our Return & Refund Policy.
International Shipping
Currently, Enticeby Esha primarily ships within Pakistan. International shipping may be offered in the future and will be subject to separate shipping charges, delivery times, and applicable requirements.
Contact Us
For questions regarding your order or delivery, contact us:
Enticeby Esha
Phone/WhatsApp: 03274395245
Email: thebrandedbags4you@gmail.com
Address: Palace Cinema Chowk, Near Railway Station, Okara City, Punjab, Pakistan — 56300
Website: www.enticebyesha.com